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Find quick answers to FAQs about admissions and more!

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Note: Ask Student Connect is a self-service tool to help students find answers to their questions, 24 hours a day. This tool is not a live chat service.

Contact Student Connect

Important Notices:

Registration Dates and Deadlines

Students, welcome to campus! Make sure to check the Registration Dates and Deadlines page for important dates and deadlines, such as add/drop registration deadline, withdrawal deadline, tuition payment deadline, and much more! For information about tuition payment options, please see
Opting out of the Student Union's Health & Dental Plan

You can opt out of the SU Health & Dental Plan at until 11:59 p.m., on September 23, 2019. Please note that the fee will only be removed from your account after the add/drop deadline, so your fee assessment will be updated in late September. If you would like to make a payment to your tuition and fees before this fee is removed, you can subtract the total amount you were being charged for the SU Health & Dental Plan from your total tuition and fees and pay the difference. For more information about the plan and other fees, please see the non-instructional fees page.
Open House

Thinking of applying to the University of Alberta? Join us at Open House this year on Saturday, October 19 between 9:00 am and 4:00 pm to explore campus, learn about program options, discover student life, and so much more! For more information, visit
Financial Support

Financial tips and tricks sent straight to your inbox. Click here to subscribe to Student Financial Support's 'Money Talks' eNewsletter, and be entered to win a $500 University of Alberta Bookstore gift card!
Application for Admission for Post-Secondary Transfer Students:
Notice: The opening application date for post-secondary transfer students is October 1, 2019*.
*This does not apply to the faculties of Medicine & Dentistry and Law, which are currently accepting applications.
High volume times:

Our current email response time is approximately 3-5 business days.

Please note our Admissions unit is only open for phone inquiries between 1:00 p.m. and 4:15 p.m. MST (Monday to Friday).

(UAlberta email address if available)
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Student Connect

Student Connect provides services from the Office of the Registrar to current and prospective undergraduate and graduate students. Services are provided online, by phone, and in-person.
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Email: Contact Form ยป
Phone: 780.492.3113
Toll-Free: 1.855.492.3113
Fax: 780.492.7172

If you need your CCID password reset, please call or visit us as we will need to verify your identity over the phone or in person.

Mailing Address:
Administration Building
University of Alberta
Edmonton, Alberta, Canada
T6G 2M7

Office Hours (MST):
Monday - Tuesday: 8:15 a.m. - 4:15 p.m.
Wednesday: 10:00 a.m. - 4:15 p.m.
Thursday - Friday: 8:15 a.m. - 4:15 p.m.

Closed for all Canadian public holidays and other university closures.