Student Services

24.16 University Student Services

5-02 SUB, Phone (780) 492-4145, www.studentservices.ualberta.ca

    At University Student Services our goal is to provide students with the resources to achieve their full potential, both within the university community and in society as a whole. We are dedicated to supporting the academic and personal endeavours of every student through advocacy, leadership, and partnership. Our services include:

Aboriginal Student Services Centre

2-400 SUB; phone (780) 492-5677


    Academic advising, mentoring, tutoring and retention services

    Support network, Aboriginal housing opportunities, computer lab, and advocacy

    Transition Year Program

Augustana Student and Residence Services

Augustana Campus, 4901-46 avenue, Camrose, Alberta; Room F2-336 Faith and Life Centre; phone (780) 679-1163


    Manages and delivers student services at Augustana Campus

CaPS: Your U of A Career Centre

2-100 SUB; phone (780) 492-4291

HUB Career Centre, 8917A HUB Mall; phone (780) 248-1483

CCIS 1-031; phone (780) 492-3975


    Comprehensive programs, services and resources for career exploration and engagement, opportunities to connect with employers, work search guidance, resume/curriculum vitae and cover letter writing and job interview preparation

    Job opportunities for part-time, summer and graduate employment

Community Social Worker Team

209 HUB Mall; (780) 492-3342


    Connects students with university and community resources

    Provides support for students

    Offers programming and education for the university community

Learning Resources

2-300 SUB; phone (780) 492-2682


    Noncredit courses, workshops, tutorials and consultations on effective writing, learning, studying and exam strategies for improving grades for graduate and undergraduate students

    Transition services for students entering university

Math and Applied Sciences Centre

2-89 CAB; phone (780) 492-6272


    Mathematics, physics, and statistics support for all students

    Exam preparation in a variety of courses

Mental Health Centre

2-600 SUB; phone (780) 492-5205


    Free and confidential psychological and psychiatric services, including individual and group therapy

Residence Services

1-044 Lister Centre; phone (780) 492-4242


    Provides a wide assortment of student housing options in a living/learning environment

    Offers programming and support for students living in residence

Sexual Assault Centre

2-705 SUB; phone (780) 492-9771


    Support for all genders of survivors of sexual harassment, sexual assault or stalking, and their supporters

    Sexual assault education programs, boundaries and assertiveness workshops and volunteer opportunities

Social Worker Services

209 HUB Mall; phone (780) 492-3342


    Connects students with university and community resources

    Provides support for students

    Offers programming and education for the university community

Specialized Support and Disability Services

1-80 SUB; phone (780) 492-3381 (voice), (780) 492-7269 (TTY).


    Assistance for students, as well as faculty and staff, with conditions affecting mobility, vision, hearing, learning and physical or mental health

    Support services including exam accommodations, provision of course materials in alternate formats, note-taking assistance, and training in adaptive technology

Student Connect

Administration Building; phone (780) 492-3113; 1-855-492-3113


    Student Connect is the Office of the Registrar’s student service centre, located on the main floor of the Administration Building. All student inquires, requests and interactions for registrarial services are directed to Student Connect for in-person services, or directed to the online contact form or phone number.

    Services available through Student Connect include:

    Student records and registration

    Admissions questions

    Enrolment verification



    Campus Visits

    Forms and updates

    Fee inquiries

    Connections or referrals to other services on campus

    Financial support:

    Financial aid

    Student loans


    Emergency funding

    Money management workshops

    Undergraduate scholarships and awards

Office Hours

Monday - Tuesday: 8:15 am - 4:15 pm

Wednesday: 10:00 am - 4:15 pm

Thursday - Friday: 8:15 am - 4:15 pm

Student Financial Support Services

    Student financial support services are offered by Student Connect, the Office of the Registrar’s student service centre. Student Connect’s financial support services include: financial aid, student loans, bursaries, emergency student loans and undergraduate scholarships and awards. For more information Student Connect’s financial support services, please visit www.registrarsoffice.ualberta.ca/Financial-Support.

Student OmbudService

(a collaborative service with the University, the Students’ Union, and the Graduate Students’ Association)

5-02 SUB; phone (780) 492-4689


    Mediation and assistance with grade, academic standing, disciplinary and Practice Review Board appeals, discrimination and harassment complaints

    Information and referrals on University policies affecting students

Student Success Centre

2-300 SUB; phone (780) 492-5641


    Assistance for students facing challenges in their university experiences, requiring specialized supports, or simply wanting to improve their learning and academic capacity

    Coordinates Fresh Start Program, Learning Resources, Math and Applied Sciences Centre, Specialized Support and Disabilities Services, University Bursaries and Emergency Funding, and Writing Resources

University Health Centre

2-200 SUB; phone (780) 492-2612


    Note: Patients are required to present their ONEcard and health care card

    A walk-in health care facility available to students, their immediate family and University staff

    Comprehensive medical services including full general practitioner services, pregnancy and STI testing, obstetrics and gynecology, immunizations and dietary counselling

University Wellness Services-Mental Health Centre

2-600 SUB; phone (780) 492-5205


    Free and confidential psychological and psychiatric services, including individual and group therapy

Writing Resources

2-300 SUB; phone (780) 492-2682


    Professional support for writers at the preuniversity, undergraduate and graduate levels

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Table of Contents

Calendar Home Page
Notices, Errata, Addendum

Welcome from the President


Academic Schedule
 11Major Deadlines from the 2015-2016 Academic Schedule
 11.1Academic Schedule 2015-2016 (monthly listing of academic events on campus)

Undergraduate Application Deadlines for Admission and Readmission

Undergraduate Admission
 13Admission to Undergraduate Programs
 14General Admission Requirements
 15Admission for Applicants from International Baccalaureate and Advanced Placement Curricula
 16Admission Requirements by Faculty

University Regulations and Information for Students
 20General University Policies
 21Classification of Students
 22Registration and Fees
 23Academic Regulations
 24Student Services
 25Code of Student Behaviour
 26Code of Applicant Behaviour

30Faculty of Agricultural, Life and Environmental Sciences
40Faculty of Arts
50Augustana Faculty
60Faculty of Business
70Faculty of Education
80Faculty of Engineering
90Faculty of Extension
100Faculty of Law
110Faculty of Medicine and Dentistry
120Faculty of Native Studies
130Faculty of Nursing
140Faculty of Pharmacy and Pharmaceutical Sciences
150Faculty of Physical Education and Recreation
160School of Public Health
170Faculty of Rehabilitation Medicine
180Faculté Saint-Jean
191Faculty of Science

Faculty of Graduate Studies and Research
 200The Faculty of Graduate Studies and Research
 201Members of the Faculty
 202General Information
 203Regulations of the Faculty of Graduate Studies and Research
 204Supervision and Examinations
 205Graduate Programs
 206Graduate Financial Support

Open Studies

Course Listings
 230Details of Courses
 231Course Listings


General Information
 241University History and Traditions
 242Constitution of the University
 243University Libraries
 244Alumni Association
 245Affiliated Colleges

University Staff
 250Continuing Academic Staff
 252Associate and Adjunct Staff
 253Honorary Degree Recipients