Ask Student Connect

Find quick answers to FAQs about admissions and more!

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Note: Ask Student Connect is a self-service tool to help students find answers to their questions, 24 hours a day. This tool is not a live chat service.

Contact Student Connect

The Student Connect contact form is closed for special maintenance. During this period we are not able to receive new inquiries. Unexpected issues have been encountered, and the maintenance window has been extended until the issues have been resolved. The team is working hard to resolve the issues, and we will open the contact form again as soon as possible. We apologize for any inconvenience this has caused. If you need immediate assistance, please visit the Student Connect center for in-person assistance, during regular hours listed on the right side of this page.

Student Connect

Student Connect provides services from the Office of the Registrar to current and prospective undergraduate and graduate students. Services are provided online, by phone, and in-person.
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CONTACT

Phone: 780.492.3113
Toll-Free: 1.855.492.3113
Fax: 780.492.7172

If you need your CCID password reset, please call or visit us as we will need to verify your identity over the phone or in person.

Mailing Address:
Administration Building
University of Alberta
Edmonton, Alberta, Canada
T6G 2M7

Office Hours (MST):
Monday - Tuesday: 8:15 a.m. - 4:15 p.m.
Wednesday: 10:00 a.m. - 4:15 p.m.
Thursday - Friday: 8:15 a.m. - 4:15 p.m.

Closed for all Canadian public holidays and other university closures.