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Important Notices:

Convocation Information

If you have inquiries relating to the upcoming Convocation Ceremonies in June 2-13, please visit the Convocation website for more information.
Submitting course/mark updates:

The deadline to submit high school course and mark updates was April 30. If you have submitted updates before this deadline, your application will be re-evaluated. Otherwise, your final and complete transcripts will be required at the end of Grade 12 by the deadline specified on your Bear Tracks To Do List.
High volume times:

Our current email response time is approximately 3-5 business days. However, we are not able to respond to inquiries regarding the status of your application or documents you may have submitted. Please continue to check your Bear Tracks and University of Alberta email for updates.

Please note our Admissions unit is only open for phone inquiries between 1:00 p.m. and 4:15 p.m. MST (Monday to Friday).

If you submitted your application more than 10 weeks ago with all of the required documents for evaluation but haven’t yet received an update to your application status, you can contact Student Connect at 780-492-3113 or toll-free at 1-855-492-3113 to speak with an advisor. Advisors will only be able to provide application updates over the phone if the above criteria have been met.

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Student Connect

Student Connect provides services from the Office of the Registrar to current and prospective undergraduate and graduate students. Services are provided online, by phone, and in-person.
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CONTACT

Email: Contact Form »
Phone: 780.492.3113
Toll-Free: 1.855.492.3113
Fax: 780.492.7172

If you need your CCID password reset, please call or visit us as we will need to verify your identity over the phone or in person.

Mailing Address:
Administration Building
University of Alberta
Edmonton, Alberta, Canada
T6G 2M7

Office Hours (MST):
Monday - Tuesday: 8:15 a.m. - 4:15 p.m.
Wednesday: 10:00 a.m. - 4:15 p.m.
Thursday - Friday: 8:15 a.m. - 4:15 p.m.

Closed for all Canadian public holidays and other university closures.