Ask Student Connect

Find quick answers to FAQs about admissions and more!

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Note: Ask Student Connect is a self-service tool to help students find answers to their questions, 24 hours a day. This tool is not a live chat service.

Contact Student Connect

The Student Connect contact form is closed from 4:15 p.m. on Friday, March 22, until 8:15 a.m. on Monday, March 25. During this period we are not able to receive new inquiries. We apologize for any inconvenience this may cause and look forward to assisting you on Monday. Please note that Student Connect is also closed for in-person and telephone inquiries during this time. We will return to regular business hours on Monday.

Student Connect

Student Connect provides services from the Office of the Registrar to current and prospective undergraduate and graduate students. Services are provided online, by phone, and in-person.
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CONTACT

Email: Contact Form ยป
Phone: 780.492.3113
Toll-Free: 1.855.492.3113
Fax: 780.492.7172

If you need your CCID password reset, please call or visit us as we will need to verify your identity over the phone or in person.

Mailing Address:
Administration Building
University of Alberta
Edmonton, Alberta, Canada
T6G 2M7

Office Hours (MST):
Monday - Tuesday: 8:15 a.m. - 4:15 p.m.
Wednesday: 10:00 a.m. - 4:15 p.m.
Thursday - Friday: 8:15 a.m. - 4:15 p.m.

Closed for all Canadian public holidays and other university closures.