Contact Student Connect
Important Notices:For up-to-date information and specific actions the University of Alberta is taking in consultation with public health experts, government officials, and other post-secondary institutions, visit https://uab.ca/covid19.
- Impact of cancelled exams/school semesters
- Duolingo English Test as an ELP alternative
- Changes to admission evaluations due to the global pandemic
- Official transcripts
- RESP forms
- Government student loan interest-free status forms or other non-RESP forms
- Special requests
- Student loan application/registration confirmation forms
- Changes to personal information (citizenship status, changes to legal name, etc.)
- Degree verification requests
Student Connect is open and working remotely. We are answering emails submitted through our contact form below during our business hours. Note: In-person and phone services are unavailable until further notice.
Emails are answered in the order they have been received and our current email response time is approximately 2-4 business days.