Contact the Student Service Centre

Email Response Time

Emails are answered in the order they have been received and our current email response time is approximately 3-5 business days.

See our Frequently Asked Questions page for important information and updates.
Forms to be completed by the Office of the Registrar

If you have a form that requires a section to be completed by an Office of the Registrar advisor, go to the Form Submission Request page to submit a scanned copy of your form.

(UAlberta email address if available)
(Type "none" if you don't have a student ID or have forgotten it)

This helps us to match you with the most appropriate advisor.
     No      Yes
(PDF, Word, Excel, ZIP file):
Note: To submit multiple files, please attach them as a ZIP file.
Maximum file size is 5 megabytes

Protection of Privacy - Personal information provided is collected in accordance with Section 33(c) of the Alberta Freedom of Information and Protection of Privacy Act (the FOIP Act) and will be protected under Part 2 of that Act. It will be used for the purpose of managing student inquiries submitted via this form. Should you require further information about collection, use and disclosure of personal information, please contact the Director, Student Service Centre at 780-492-3113 or at 105 Administration Building, 116 St. and 85 Ave., Edmonton, Alberta, T6G 2R3.

Student Service Centre

The Student Service Centre provides services from the Office of the Registrar to all University of Alberta students.
Learn more about what we do »


Form submission request »


Other ways to contact us »

Mailing Address:
Administration Building
University of Alberta
Edmonton, Alberta, Canada
T6G 2M7

In-Person Service Hours (MST):
Monday - Friday: 8:15 a.m. - 4:15 p.m.
Wednesday: 10:00 a.m. - 4:15 p.m.

Phone & Live Chat Service Hours (MST):
Monday - Friday: 8:15 a.m. - 4:00 p.m.
Wednesday: 10:00 a.m. - 4:00 p.m.

Payment Office Hours (MST):
Monday - Friday: 8:15 a.m. - 2:30 p.m.
Wednesday: 10:00 a.m. - 2:30 p.m.

Closed for all Canadian public holidays and other university closures.